FAQ

Custom Designer Instructions
MAIN STEPS
1. Select which category you require 2. Select a product 3. Select background colour (you can only pick one, most will use white) 4. Select hardware options (not applicable on every product) 5. Select quantity 6. Add text and edit 7. Add elements if applicable (for signs a border is a main element) 8. Add shapes 9. Add own Logo or image 10. Save to My Designs or Add to Cart 11. To create another design – go back to the select a product tab and choose the new product. Your elements will remain on the canvas so you must either go to file clear all or use these elements and alter a few items
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THINGS TO KNOW FROM TOP MENU APPLICABLE TO ALL FUNCTIONS
Import a previously designed file that is downloaded - useful if design not saved to my designs or working from another computer. The imported file must be saved from our online editor. Clear All useful when designing multiple different products at the same order, after saving the design or adding it to the cart Save to my designs is a desktop feature that creates a cookie on a specific computer-if you login Save as a file is useful when you are in a large organisation and want other divisions to use the same design Designs that holds all your designs-not assigned to a product-if you use a previous design you need to select the correct product Share creates a link that enable other friends or colleagues to see design Help has all technical help issues and video links There are undo and redo buttons along the top of the page _____________________________________________________________________________________________________________________________________
APPLICABLE TO TEXT, ELEMENTS AND SHAPES
- Click or drag your selected item on to your canvas - Edit the text to what you need it to say by double clicking on text box - There is 4 options on the edge of your textbox _____________________________________________________________________________________________________________________________________
TEXT SPECIFIC HELP
When you click on text the following editing tools pop up in the bar above your product _____________________________________________________________________________________________________________________________________
SHAPES SPECIFIC HELP
When you click on shape the following editing tools pop up in the bar above your product _____________________________________________________________________________________________________________________________________
ELEMENTS OR OWN IMAGE SPECIFIC HELP
When you click on shape the following editing tools pop up in the bar above your product
Shipping and Returns

SHIPPING:

Create Signs ships goods Australia wide, however at this time we do NOT accept international orders through our website. Please contact us on 1300 044 120 to enquire about a special order.

You will receive 2 emails, the first will confirm the receipt of your payment and the second a confirmation that we have received your order. Once your order is printed and dispatched you will then receive a final email to advise that your order is dispatched. It will include a courier tracking code.

RETURNS:

A refund may only be issued only if the order has not been processed (i.e. sign has not been printed). In this instance refund is made within 7 working days. However, no return of custom print is accepted.

Shopping Cart Issues

Our site allows you to create custom designs in our custom designer and buy pre-made signs. To ensure both carts can work together you must not go back and forth between the carts. It works best if you add all designs to your cart from the custom designer before adding pre designed signs or vice versa. Please reach out to us if you are having any difficulties with this on 1300 044 120.

Warranty

All of our products carry a 12 month warranty.

Our Metal Signs are suitable for both indoor and outdoor use and have a 12 month warranty and up to 48 months when laminated.

Custom Size Signs

Create Signs is able to produce custom size signs. Please email your design requests/artwork to us at info@createsigns.com.au.

Australian Sign Standards

AUSTRALIAN STANDARDS

Custom Signs: Making the Workplace Safer

Need a customised sign for your workplace?

If you are a hospital, council, school, retail store, venue or office we’re sure to have you covered but if you happen to be a business that falls somewhere in between, no problem; why not custom-design your sign to your exact specifications?

Are you ready to create your sign?

AUSTRALIAN STANDARD 1319

As part of our range we offer safety signs intended to stop or impede injury or harm. Many businesses underestimate the impact of signs. Signs are crucial in warning staff against hazardous environments or situations, which can result in severe injury or even death. You can significantly reduce the risk of accidents by making sure your workplace is well stocked with big, bold signage.

According to Australian Standard 1319, safety signs are a MUST for the workplace. In order for signs to be most effective, they must include two crucial elements – they need to be highly visible to the public and the messaging must be clear to understand. Other important aspects of safety include choosing the right signal word, which conveys the message you would like to communicate.

Unsure of Which Signal Word to Choose?

Here are some guidelines when creating your sign:

DANGER SIGNS

MANDATORY SIGNS

When to use: Use this signal word for situations that are extremely hazardous, which could cause great harm, injury or death.

Design elements: The word danger is highlighted in white, within a red oval. Text should be included below the symbol on a white background.

When to use: Use this signal word when you want to communicate that an action must be carried out, such as wearing certain protective gear like helmets, and/or eye wear.

Design elements: the symbol that conveys your warning should be included within a blue circular background, as shown. Text should white on blue background.

WARNING SIGNS

PROHIBITION SIGNS

When to use: Used when you would like to communicate a hazardous situation that is NOT life threatening. This is not to be confused with danger, which is life threatening.

Design elements: Bright yellow background. Text should be written in black.

Thank you for not smoking

 When to use: Use whenever you would like to indicate that an action is not allowed, such as smoking.

 Design elements: The red stop sign is used over the action that is not allowed. Text is written in black, underneath the stop signal.

FIRE SIGNS

EMERGENCY INFORMATION SIGNS

When to use: Use the fire signal word when you would like to indicate where fire extinguishers are located.

Design elements: Red background with white elements.

When to use: Used to communicate where emergency related products and facilities are located.

Design elements:  Green background with white elements.

GENERAL INFORMATION

When to use: These signs are not in compliance with 1319, but are very popular. These signs can be custom made and used for any message that you would like to convey such as location, logistics, other company regulations and practices.

Design elements:  Whatever symbol or text that  conveys your message.

WHAT SIZE SIGN DO YOU NEED?

When deciding what size is the best for you, there are a few things to consider.
1. Where is the sign going to be used? Inside or outside? What is the lighting like and where will it be mounted?
2. How much text and symbols will be on the sign?
3. Lastly, how far in advance should you warn others of a potential hazard?

If you are unsure, cut out the size of your sign in paper using the same dimensions of your sign and see if it is large enough. You might think A3 is large enough but you won’t really know until you post it up and see if the message is legible.

In most circumstances a bigger sign is usually the better option especially if used for safety or security purposes as it is important to alert people early enough so they can avoid any potential hazards.

Create signs offers a selection of sign sizes ranging from A5 – A2.

Size Length Width
A2 594mm 420mm
A3 420mm 297mm
A4 210mm 148mm
A5 148mm 105mm
A6 105mm 75mm

Please note: Me Group trading as Create Signs Online will not be responsible for any liability created by signs that do not comply with Australian Standards AS1319.

To find out more visit www.standards.org.au